When change is wrong

Interesting column by Chad Dickerson discussing some of the same things we discussed around here in the last week or so. For example:

“One lesson I relearned is that IT is not necessarily about being “right” or even offering the best solution. Quite often, IT is about providing a reliable and mostly invisible service to the company. Nothing is less invisible than a massive user migration. One finite resource that many IT managers forget to recognize and manage in their project portfolios is quite simple: change. “

Similar Posts

  • Naming names…

    Geek News Central has a post about unsubscribing to a handful of feeds that are both partial feeds, and filled with Google Ads. He was nice enough not to name names but I’m sure that any of you who subscribe to said feeds (Cough, cough, Lockergnome, cough cough..)know exactly who he’s talking about. Seriously, with…

  • Internet Security, eh?

    I spent over an hour helping one of the tenants of our office building with an email problem. He explained to me that he couldn’t send email, even though he was receiving email just fine. Figuring this was a server issue, or a simple settings issue, I agreed to go over and check all of…

  • The number one rule

    Everyone knows what the number one rule of the helpdesk is. Users lie. We all accept that as truth, we all have plenty of stories about catching users in a lie, and I think even our users find it completely acceptable to lie to the helpdesk. But why? What’s the point? Seriously, if we all…

  • Another entry?

    Dan wrote to tell me about another possible entry into the Freeware News Aggregator Comparison. It’s called Free Reader. Alas, the review will be slightly delayed because said program does not appear to have any options to tell it to connect using a firewall and proxy. So I’ll have to wait until I have some…

  • Asking for links..

    I’ve had a number of people, most of whom I suspect are actually commercial enterprises, write me asking for link exchange, or for me to link to their site. Let’s get a few things clear, ok? First off, if you ask me for a link, chances are, you’re not getting one. I’m not interested in…

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Find out more about Webmentions.)